Author: Qaalfa

Human2outcome: “Educational Services Company of the Year” by Entrepreneur Magazine Middle East

Human2outcome (H2O) has been recognised as the "Educational Services Company of the Year" by Entrepreneur Magazine Middle East!  See it here. Why This Matters: This award is a testament to our unique approach in transforming mindsets, behaviors and journeys, essential for successful corporate transformation. Our philosophy at H2O is straightforward yet impactful: ·       Enlighten, Engage, Educate, [...]
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Human2outcome has 3 Independent Advisors of NPSx by Bain & Co.

Human2outcome now has 3 authorized Independent Advisors of NPSx℠, by Bain & Company: Jihane Tehini, Kuldeep Chouhan and Qaalfa Dibeehi.  They are also now official Bain Certified CX and NPS Practitioners (CCX). NPSx℠ has world-class tools, technologies, and training bringing together the best of Bain's customer-first thinking, packaged in a simple and accessible way. These [...]
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The Sustainability Revolution Will Not Be Televised

Are we experiencing sustainability as a revolution?  In his book “Revolutions: a very short introduction”, Jack Goldstone points out that revolutions arise from a combination of structural and transient factors. Structural causes represent enduring, overarching trends that gradually weaken established social institutions and relationships over the long term. In contrast, transient causes involve specific events [...]
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Deepfakes and Synthetic Media: the need to understand how we interpret our new reality

In the famous intro to the 1960s TV show, Twilight Zone, Rod Serling says “You are about to enter another dimension. A dimension not only of sight and sound but of mind. A journey into a wondrous land of imagination. Next stop—The Twilight Zone."   We have entered the twilight zone via the possibilities of AI.  [...]
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Sustainable experience design: linking values & fashion

Sustainability encompasses both institutional responsibilities and personal choices, intertwining to shape a more eco-conscious society. The importance of individual actions in driving broader societal change cannot be overstated. This principle is evident in various aspects of our lives, including the fashion industry, which serves as a powerful lens through which to examine the interplay between [...]
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Unveiling the Power of Behavior Science: Why You Should Dive into its Principles

As a freshman at university, one of my favorite classes was microeconomics. To this date, I remember learning about the price elasticity of demand. The basic premise is that if you decrease the price you increase the demand and vice versa. It makes perfect logical sense and it works … sometimes. Then, some 15 years [...]
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Moving to Net Zero: Lessons from digital transformation

Digital Transformation has taught me an important lesson for approaching the new challenge at the intersection of digital and net-zero. A critical aspect of navigating any transformation involves making strategic decisions about your organization's direction. What's your move? Do you stick with your core business, branch out into new territories, or go big and transform [...]
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