Human2outcome now has 3 authorized Independent Advisors of NPSx℠, by Bain & Company: Jihane Tehini, Kuldeep Chouhan and Qaalfa Dibeehi. They are also now official Bain Certified CX and NPS Practitioners (CCX).
NPSx℠ has world-class tools, technologies, and training bringing together the best of Bain’s customer-first thinking, packaged in a simple and accessible way. These tools help you and your CX team manage change, prove the value of you CX efforts and keep your employees engaged and well-trained.
NPSx℠ by Bain & Company is a new Customer Experience business built by the creators of the Net Promoter System®, designed to give you and your business an unparalleled Customer Experience advantage.
Investing in good customer experience is essential for business growth, competitive advantage and brand reputation. Yet, we’ve heard from clients over decades that their current companies’ CX programs are not being successfully implemented, tracked and improved.
NPSx℠ by Bain & Company was created to set a new standard in customer experience management. It brings together the best of Bain’s customer-first thinking, packaged in simple and accessible ways, for leaders around the world.
Reach out to us to learn more.